We at Schurra's Fine Confections want you to be satisfied with every purchase you make. Your gift of Schurra's Fine Confections is guaranteed to arrive in perfect condition. Our packaging and suggested shipping method protect your order, even during the warmest weather. We will try to suggest the best shipping method for your product if we see that the selection made at the time of purchase may put our product at risk for damage due to weather conditions. However, if for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our products, simply return them to us for a prompt, courteous replacement, exchange or refund.